QUALITY

Our Training

We Put People First

First Call Quality is proud of the training, support and benefits we offer our associates. Because we put people first, we experience lower turnover and retain skilled, experienced people to be
on the job for you.

Training: Overview

We offer our associates a variety of easily-accessible training modules to increase their knowledge, skills and value to our business partners. From team-oriented problem solving to custom project books, to safety and regulatory compliance, our training program enables our associates to be fully immersed in your operation.

Our training program offers:

  • Team-Oriented Problem Solving
  • Simulation Training
  • Safety Protocols & PPE (specific to your site)
  • OSHA Requirements / Best Practices
  • Custom Work Instructions / Project Books
  • 5S / Workplace Organization
  • Quality Systems Basics
  • Computer Skills
  • Setting Up Inspection Teams
  • Gage Training

We Cultivate Leaders to Share the Load

Our team leadership training assures you of an on-site, hands-on partner who can help take the supervisory burden off your shoulders.

Our leaders receive training in:

  • Customer Satisfaction and Expectations
  • Loss of Containment Reviews
  • Lessons Learned
  • 5 Principles of Problem Solving
  • Project Management
  • Team Building
  • Coach Counseling
  • Sexual Harassment
  • Risk Analysis
  • Efficiency Studies
  • Process Audits