About Us

35 years helping hiring managers and manufacturers strengthen workforce and operations
Industrial Staffing | Quality Inspection

Our History

In 1991, Rita Zoller had been working as a salesperson for a large staffing company. When her husband, John, was offered a position in Richmond, Rita approached her employer about opening a staffing branch in the couple’s new hometown. Instead, her employer planted the idea of Rita opening her very own staffing company.

Rita then spoke with her daughter, Tracy Nice. Recently graduated and eager for a challenge, Tracy agreed to join in this exciting undertaking.

Rita Zoller and Tracy Nice established First Call Temporary Services, Inc. that same year. Out of a small office in Richmond, Indiana, they launched a women-owned business that quickly grew to become one of the largest privately-held staffing firms in the state.

First Call has added offices and operations throughout the Midwest and South.

From its early focus on staffing, First Call has evolved with three divisions: Staffing, Direct Hire, and Quality Services.

Our Culture at a Glance

First Call Cares. We empower our people through purposeful work and earn clients’ trust by listening and delivering.

Noteworthy Milestones

For 35 years, First Call’s vision has remained the same: Provide excellent customer service to both our employees and clients in an ethical, professional manner.

Certifications

WBENC

First Call is proud to successfully meet WBENC’s (Women’s Business Enterprise National Council) standards as a Women’s Business Enterprise (WBE). WBENC is a leading non-profit organization dedicated to helping women-owned businesses thrive.

ISO 9001:2015

First Call is proud to be ISO 9001:2015 certified by Smithers. The International Standard Organization (ISO) specifies requirements for a quality management system. Smithers automotive clients range from original equipment manufacturers (OEM’s) to Tier 1 and 2 system and component suppliers and materials producers.