Why Choose First Call Quality?
Response Time
Adapts to time-sensitive needs with 30+ years’ staffing experience, ensuring a quality supply of team members for quick project starts. More info>
Industry Experience
Decades of OEM-approved CS1 and CS2 containment experience, with accessible lead inspectors for each project. More info>
Issue Resolution Process
Identifies process failures with a 29-step Project Layered Audit, achieving an escape rate below the industry standard of 25 PPM. More info>
Process Efficiencies
Completes projects quickly and accurately, saving you money through audits, strong work ethic, and attentive listening to customer needs. More info>
Training & Preparedness
In-depth training ensures inspectors are prepared from day one, with team problem-solving, custom project books, and safety. More info>
Certified Service Provider
ISO 9001 certified, ensuring our Quality Management System for inspection and sorting meets your and your customers' requirements. More info>
CS2 Provider
Approved CS2 containment provider for GM and preferred by several GM suppliers, swiftly resolving CS Level 2 issues. More info>
Technology
First Call CONNECT-App offers real-time tracking of parts containment, inspection, and sorting for every quality project. More info>