Above & Beyond: Customer Praises Inspection Team for Catching Undocumented Defect

Above & Beyond: Customer Praises Inspection Team for Catching Undocumented Defect THE CHALLENGE A misaligned bracket arm defect (not a part included in the original work instructions) was discovered during inspection, surprising the customer, as this issue had never been identified in this component before. Without detection, the defect could have led to assembly issues […]