The Industry Leader in
3rd Party Quality Inspection, Sorting & Containment Services

Specializing in rapid-response parts inspection and rework for Tier 1 suppliers

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Fast Deployment. Trusted Service. Best Value.

For decades, First Call has provided trusted 3rd party quality inspection services. Backed by OEM-approved and Tier 1 supplier expertise, we are a leading choice among third party inspection companies for sorting inspection, containment, and rework, swiftly ensuring your customer standards are met.

2026 (to-date): 0.11 PPM ESCAPE RATE

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The Preferred Quality Containment & Sorting Solutions Leader

Response Time

Rapid response backed by 35 years
of staffing expertise minimizes
disruption and protects production. More info >

Parts Resolution
Process

31-Step layered audit identifies
process failures, preventing escapes
and achieving industry-leading
<1.0 PPM performance. More info >

Process Efficiencies

ISO-driven processes enable faster,
more accurate project completion
while reducing errors, rework, and quality costs. More info >

Industry Experience

Decades of OEM-approved and
Tier 1 expertise ensure accountable leadership and clear communication
on every project. More info >

CS2 Provider

GM-approved CS2 provider delivers
rapid containment and rework to
restore customer confidence quickly. More info >

Certified Service
Provider

ISO 9001-certified processes ensure
structured inspection services aligned
with strict OEM quality requirements. More info >

Training & Preparedness

In-depth training and OSHA-aligned
safety protocols ensure precise,
consistent inspection and sorting execution. More info >

Technology

First Call CONNECT-App provides
real-time project visibility,
transparency, and control across containment operations. More info >

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Discover Why Top Tier 1 Suppliers Trust First Call

“We went from 6 escapes that made it to our customer to achieving zero QA claims over the next two years."
Quality Manager | Flambeau, Incplastic injection molding and packaging manufacturer
“First Call is the best 3rd party group we’ve ever had in this plant in my 33 years.”
Senior Supplier of Quality | MAHLE Behr Dayton L.L.C.automotive radiators and thermal systems manufacturer
“Their [First Call] professionalism, integrity and character represents First Call and Hydro-Gear exactly the way we want!"
Quality Supervisor | Hydro-Gearhydrostatic transmissions for lawn equipment
“First Call has been the best experience I’ve had working with a sorting company."
Quality Manager | Tigerpoly Manufacturingautomotive plastic interior and exterior parts
“My sincere gratitude for the availability and prompt response demonstrated by you and your team in providing coverage during this critical period."
Quality Liaison Engineer | Electrical Components Internationalwire harness and electrical systems manufacturer
“I would like to use First Call in the future for any supplier issues that arise."
SQE/Asst. QA Manager | Toyo Seat USAautomotive seating systems manufacturer

Quality Inspection & Sorting Solutions

  • Sorting
  • Light Assembly
  • Containment
  • Kitting
  • Rework
  • Sequencing
  • Pack & Repack
  • Labeling/Relabeling

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Fill out the form below and we’ll connect within 24 business hours to discuss your needs:
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Assess Your Containment Readiness

Complete the 60-second checklist and see where your operation stands

Take the Readiness Checklist >