Why Choose First Call Quality?
RESPONSE TIME
Adapts to your specific needs in time-sensitive situations. First Call is also a staffing company with 30 years’ experience. This ensures a quality supply of team members that will start on projects quickly. See info video>
INDUSTRY EXPERIENCE
Decades of experience providing quality containment solutions. OEM approved and proven CS1 and CS2 containment experience with accessible lead inspectors for each project. See info video>
ISSUE RESOLUTION PROCESS
Process failures identified using an in-depth Quality Management System that includes a 29-Step Project Layered Audit. This audit leads to an escape rate less than the industry standard of 25 PPM. See info video>
PROCESS EFFICIENCIES
Completing your projects quickly and accurately thus saving your company money. This is accomplished by internal layered audits, excellent work ethic and simply listening to customer’s needs. See info video>
TRAINING & PREPAREDNESS
From team-oriented problem solving to custom project books, and safety and regulatory compliance, the in-depth training program enables inspectors to come prepared on day one. See info video>
CERTIFIED SERVICE PROVIDER
ISO 9001 certified service provider which gives you assurance that the Quality Management System of material inspection and sorting will meet your requirements and your customers’ as well. See info video>
CS2 PROVIDER
Approved CS2 containment provider for GM and preferred third-party source for several GM suppliers. We’ll act quickly to help resolve CS Level 2 issues. See info video>
TECHNOLOGY
First Call CONNECT-App provides customers real-time access and tracking of parts containment, inspecting and sorting on every quality project. See info video>